Frequently Asked Questions
A note about handmade designs:
All Magnolia Tree Studio jewelry is handmade in our Saint Paul, Minnesota studio with much love and careful attention to detail. Due to the nature of the handmade process and availability of materials, each piece will have its own unique individuality. We do however try our best to create them in keeping with the original photographs. We are able to reproduce more than one item in most cases and are very happy to accommodate your specific specifications with respect to size, color, shape and materials.
When will my order be ready?
All pieces are made-to-order with average production queue time of 1-2 weeks (but often sooner), excluding shipping. Quantity and styles ordered can vary this timing; if you need your order quickly please contact me to inquire about arrangements.
How do I find my bracelet size?
Easy! Just use a flexible measuring tape, and measure tightly around your wrist bone. Do *not* add on any extra length/slack (we'll handle that part). The more exact you are with your measurement, the better we can size your bracelet. We will use your wrist bone measurement as a reference point so we can size your bracelet to fit comfortably, yet securely.
Can you rush my order?
Probably! There are express/rush options you can select at checkout. Please also make note of your deadline in the "notes to seller" box in the checkout.
Do you ship internationally?
Yes, with a few exceptions. Please note that the buyer is responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc., required by your country for importing consumer goods. We don't collect this beforehand, and can't give an estimate on costs, because it varies widely around the world.
Why Swarovski crystal pearls?
Crystal Pearls by Swarovski are flawless replica pearls, created in Austria with a solid crystal core. Their unparalleled harmonious and lustrous shimmer is achieved using a unique coating technology developed by Swarovski. With their crystal core, these pearls have a realistic weight and will warm to your skin like natural pearls. They are washable and resistant to scratches, perfume, cosmetics, perspiration, and UV light.
Are other pearl colors are available?
Yes! Although ivory and white are bestsellers, Swarovski crystal pearls are available in a beautiful range of shades, and work especially well to complement wedding colors. Please contact me with any questions.